Refund policy

Buy with confidence!

Our products are backed by a 1-year limited warranty. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. Where applicable, products are supported with parts replacements.

Open-Box items are opened, refurbished, and checked for quality assurance before being placed into inventory.

*ALL SALES ARE FINAL - no returns or exchanges
*All products come with a 1-year limited warranty

Have additional questions about this or other policies? Call a customer service representative Monday - Friday; 9 am - 5 pm EST at 1-800-277-0979 or email cs@goldenlighting.com.